FRAUDscoop

Story below about the poor quality of the transponders and their expense, whatever happened to the savings when using sunpass????

My SunPass transponder pooped out a few months ago. Changing the battery did not work. So I had to shell out another $25 for an identical transponder and register it to my SunPass account. The remaining balance on the bad unit got transferred to the new unit. Now even the new unit does not always beep or otherwise indicate my toll was collected from the transponder. Moral of the story: SunPass should contract with more reliable manufacturers of transponders. Now I’m stuck with over $100 in unusable prepaid tolls as I refuse to buy a 3rd piece of crap transponder. I will pay the extra 25 cents for a real person to take my real money. It’s worth the extra 5 seconds at the toll booth than the hours I have spend on the SunPass web site and their customer service reps trying to figure out what the heck is wrong.