Free SUNPASS? It’ll cost you, trust me.

They’ve become one of the hottest government events in South Florida, sales where the local toll authority practically gives away the transponders. But who’s paying for these discounted transponders, you guessed it, you are! http://video.aol.com/video-detail/are-you-saving-money-on-sunpass-sales/1240002932 This report from a local Florida news stations shows how MDX is using funds to subsidies these cheap transponders, and the politician get free publicity from the entire scam. And to add insult to injury, as a motorist you also pay you share of tickets fines and citations issued to you courtesy of MDX due to a malfunctioning system ..Great job

If you received any Violation Notices and are a SunPass Account Holder, do the following- it sounds so simple, not!!

Unpaid Toll Notice

Receipt of an Unpaid Toll Notice may mean one or more of the following:

 

There is inaccurate license plate information on your account;

The transponder is mounted incorrectly, or not mounted, which results in your transponder functioning intermittently and causing toll violations; or

The batteries in the transponder need to be replaced.

Florida State Law (Statute 316.1001) requires payment of prescribed tolls for the usage of toll facilities. Failure to comply with this statute may result in the assessment of a $100 or more civil penalty, three points assessed against your driver’s license, assessment of court costs, and suspension of your vehicle registration and/or suspension of your driver’s license.

 

To resolve this matter, you must contact a Violations Representative at 1-888-865-5352, option #5, by the due date printed on the document. When you call, please have available your Personal Identification Number (PIN), transponder number, violation document and vehicle tag number to update your account information.

 

The Department has the authority to issue a Uniform Traffic also called a for each unpaid toll transaction listed on the violation document per section 316.1001, Florida Statutes, if this matter is not resolved by the due date printed on the document.

 

Keeping vehicle information updated will often prevent issuance of a violation because it allows us to recognize you as a customer but is not a guarantee. It remains the customer’s responsibility to follow the guidelines of proper transponder mounting, maintenance and usage.

 

Violation Warning Letter

Receipt of a Violation Warning Letter indicates one of the following:

You are using an INVALID transponder while driving through FDOT lanes. Use of an invalid transponder results in non-payment of tolls, which is a violation of 316.1001, Florida Statutes.

Our records show you have a Pay by Plate account for the elevated Lee Roy Selmon Crosstown Expressway. Your Pay by Plate account can only be used on the Lee Roy Selmon Crosstown Expressway. Using a lane on any other roadway in the State of Florida without a transponder will cause a violation per Florida Statute 316.1001.

Florida State Law (Statute 316.1001) requires payment of prescribed tolls for the usage of toll facilities. Failure to comply with this statute may result in the assessment of a $100 or more civil penalty, three points assessed against your driver’s license, assessment of court costs, and suspension of your vehicle registration and/or suspension of your driver’s license

 

To resolve this matter, you must contact a Violations Representative at 1-888-865-5352, option #5, by the due date printed on the document,. All unpaid tolls must be paid in full. If you wish to use lanes, throughout Florida, please open a account. When you call, please have available your Personal Identification Number (PIN), violation document and vehicle tag number.

 

The Department has the authority to issue a Uniform Traffic also called a for each unpaid toll transaction listed on the violation document per section 316.1001, Florida Statutes, if this matter is not resolved by the due date printed on the document.

 

Keeping vehicle information updated will often prevent issuance of a violation because it allows us to recognize you as a customer, but is not a guarantee. It remains the customer’s responsibility to follow the guidelines of proper transponder mounting, maintenance and usage.

 

Uniform Traffic also called a tickets

If you are issued a Uniform Traffic also called a (UTC), you must contact a Violations Representative within 30 days from the date of issuance to have the toll deducted from your prepaid account and account information updated.

 

When you call, please have the following available: violation document, Personal Identification Number (PIN), transponder number, and vehicle tag number.

 

If you do not reply to the notice within 30 days from the date of issuance, the also called a will go to the Clerk of the Court in the county where the also called a was issued.

 

Your options are:

 

A. Pay the fine

B. Contest the also called a with the courts

 

A. Pay The Fine

 

Make the check or money order payable to Clerk of County Court. Mail the also called a and your payment to the Court address indicated on the also called a . The civil penalty will range from $70.50 to $154.50 depending on the county where the incident occurred. By selecting this option, POINTS WILL BE ASSESSED on your driver’s license record.

 

If you do not meet the “Must Comply Date” on the also called a , your driver’s license will be suspended and you will not be able to renew your vehicle registration.

 

B. Contest The also called a

 

You must reply within 75 days after the issue date on the also called a and request a court hearing to plead “not guilty.” Sign, date and send the original also called a to the Clerk of County Court at the address located on the top right-hand side of the also called a .

 

The court will schedule a hearing date and notify you. If the County Judge/Traffic Hearing Officer determines that you have committed the offense, the Judge/Hearing Officer may impose a penalty not to exceed $500.00, and points will be assessed, as applicable. If the Judge/Hearing Officer determines that no infraction has been committed, no cost or penalties shall be imposed.

 

If you do not appear at the time specified by the court, your driver’s license will be suspended and you will not be able to renew your vehicle registration until the issue is resolved satisfactorily.

 

If you received an E-Pass/O-Pass or MDX violation and are a Customer

 

While we make every effort to avoid issuing any violations to customers with valid and current account information, some roads that are not owned and operated by FDOT have their own violation enforcement system. If you receive a violation notice from the Orlando Expressway Authority or Miami-Dade Expressway Authority, you must contact a Violations Specialist at 1-888-865-5352, option #5, to submit a dismissal request on your behalf.

 

For questions regarding violations, please call 1-888-865-5352, Monday - Friday, 8 a.m. - 7 p.m.

What should I do if I received a civil infraction traffic ticket for failing to pay a toll even though I have an active SunPass?

What should I do if I received a civil infraction traffic for failing to pay a toll even though I have an active ?

If the was issued from any toll plaza on Florida’s Turnpike (State Road 821), you should contact at 1-888-865-5352 for assistance. An operator from will assist you. If the was issued from any other toll plaza in Miami-Dade County (NOT on Florida’s Turnpike), you should contact the Miami-Dade Expressway Authority at (305) 639-6008. An operator from the Authority will assist you.Effective, July 1, 2007 toll violations fines will be increase to $ 176.50 plus the unpaid toll fee. In addition the payment of the fine will result in the assessment of 3 points on your driving record.

Another SUNPASS Love Story

( SAME AS E-PASS, O-PASS OR LEEWAY) SUCKS!!!

I have a vehicle registered in my name but my fiance also drives the vehicle using a ( same as e-pass, o-pass or leeway) transponder which is in his name. The problem is the transponder was not deducting the tolls, there was a problem with it, and he uses it about 3-4 times a day. The surprise was, I received in my mailbox 12 separate tickets from Broward County and another 10 from Pam Beach County, a total of 22 citations or tickets. We did receive a few warnings along with actual traffic citations or tickets. We have been going back and forth to the ( same as e-pass, o-pass or leeway) Office. At present all the fees are paid up and nothing pending, but these tickets still remain on my driving record, when I checked on-line. Now I have to pay visits to Broward and Palm Beach County Traffic Divisions to straighten things out, which means plead “Not Guilty” in court. I have to take time out from work, pay court fees and still have to deal with the removal of those items. I think that ( same as e-pass, o-pass or leeway) should be able to straighten out those issues with FDOT and not the motorist. When I went to the office the clerk said that this is happening very frequently, as a matter of fact the record was a woman with 92 citations or tickets. The person in line before me had 24 citations or tickets. I imagine this is causing a back load of work for state employees as well as irritated motorists. This is jeopardizing licenses records. Why is this system not working properly. Why is a system allowed to generate so many citations or tickets to one individual. Have you been familiar with this complaint from motorists? This is really upsetting. What can I do next? Please fix this system, if there is zero tolerance then the booths need to be functioning correctly as well as those transponders. If these citations or tickets are generated then it should not go on a motorist’s record, but first go to the ( same as e-pass, o-pass or leeway) office and cleared.

FDOT says the Judge is WRONG, no way

The Florida Department of Transportation wants Circuit Judge John Galluzzo who dissmissed an estimated 7,000 traffic tickets to reassess his ruling. FDOT says it’s too wide-ranging. The FDOT has filed court documents to ask Circuit Judge John Galluzzo for a rehearing of the case. The case involved drivers with malfunctioning transponders used to pay tolls. Department attorney Gregory Costas said Galluzzo was mistaken to issue such a sweeping ruling in this case. The Judge was only asked to rule only in the case of one driver.

  

Galluzzo dismissed the tickets, which involved drivers in Seminole and Brevard counties, in April.

The citations that were dismissed involved drivers who had E-Pass and toll systems. Millions of senseless , e-pass, o-pass and leeway tickets are issued every day by FDOT and MDX to drivers that are then forced to deal with the state’s bureaucratic morass.

Highway Robbery and SUNPASS Tickets

This story is repeated millions of times everyday throughout the state of Florida; this is a story of a Florida motorist that received ten toll violation tickets. Due to a bad transponder I ended up having to hire one of those clinic attorneys to take care of this these fine, because either way it was going to cost me a lot of time and money. Going to court on my own would cost me somewhat less but would require not one or two but nine trips to possibly two courthouses, which are at least an 30 minutes away, and at least one trip to the DMV to reinstate my drivers license. This whole nightmare is going to cost me $1200.00 – and I’m less than happy.

I was talking to my attorney who told me that they deal with this everyday – occasionally says you have no more money in your account, or they can’t use your credit card or, and the next thing you know your license is suspended. This is normal activity for our people at and their State of Florida conspirators. It’s a conspiracy between and the State of Florida to embezzle money out of its already-overly-taxed law-abiding, home owning citizens.

The case that started the end

This is a full copy of the decision of a case that will begin to put an end to the abuses of holders.

 

 

 

 

 

IN THE CIRCUIT COURT OF THE EIGHTEENTH JUDICIAL CIRCUIT IN AND FOR SEMINOLE COUNTY, FLORIDA

APPELLATE DIVISION

APPEAL CASE NO. 08-32 AP

COUNTY COURT CASE NO.S:

79668-G, 190856-G, 190857-G, 190858-G, 190859-G, 233389-G, 233390-G, 233391-G, 233392-G, 233393-G, 274391-G, 284674-G, 356335-G, 356336-G, 365247-G

CHRISTOPHER M. BAIRD,

Appellant,

v. STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION,

Appellee. _____________________________________/ Opinion filed April 22nd, 2008 Appeal from the County Court

for Seminole County, Florida Honorable Ralph Eriksson, County Court Judge.

Wayne Culver, Esquire, for Appellant William J. Trappen, Esquire for the Appellee

GALLUZZO, J.

It appears from the record that the Appellant, Christopher M. Baird, an Osceola County Firefighter/Paramedic ran into a firestorm of bureaucracy that even he was not trained nor equipped to handle. This consolidated appeal arises from what can only be

characterized from the record as a tragic series of injustices that require the Court to not

only expedite this appeal but to take immediate remedial action. Further, based upon the potential for continuing harm to the citizen’s of the Eighteenth Judicial Circuit, this Court must take further action.

The Appellant, like so many who travel the toll roads of this state entered into a License and Use Agreement with the Orlando-Orange County Expressway Authority (hereinafter “Authority”) for the use of what is commonly known as an EPASS, an electronic transponder which allows the user to travel about the toll roads of the Authority and the State of Florida and to do so by paying the tolls at each location by deduction from a prepaid account, secured either by cash replenishment or authorized periodic charges to a credit card on file. The License and Use Agreement (hereinafter “Agreement”), which Appellant entered into with the Authority, states in sections 10, 11, and 13 the procedure that all users must follow in the event of damage or malfunction of their transponder.

Unfortunately for the Appellant, his first discovery of a problem was after he tried to renew his vehicle registration which was denied due to outstanding toll violation citations. This was on December 30, 2007. Many of the tickets that are the subject of this action date back to May and June of 2007. The Appellant alleges that he never received the citations and that when he was made aware of their existence by the tag office, he contacted the Authority and tried to rectify the problem. As it turned out, the violations were due to a faulty transponder on his Wife’s vehicle, but because his name was first on the registration, the tickets were issued in his name by the Authority through the Office of Toll Operations, Florida Department of Transportation (hereinafter

“FDOT”), in their interpretation of their right to do so in accordance with F.S. 316.1001

(2007). This statutory provision creates a mechanism by which an alleged offender may challenge the by filing an affidavit within 14 days of the ’s date of issue (emphasis added).

Although the Appellant in accordance with the requirements of Florida Law upon moving changed his address with the proper authorities ( the tax collector of the county of his residence) the citations, at the direction of the Authority and FDOT were sent to an old and outdated address “[b]ecause the Department of Highway Safety and Motor Vehicles did not update his database even after the Defendant (Appellant) had changed his address with that department and received a registration back form (from) that department showing the change of address. As a result, the toll citations were mailed to his old address”, (Stipulated Motion to Withdrawal of Plea of record filed by the Appellant below and State of Florida Department of Transportation). The Appellant had not lived at the address the citations were sent to for 3 years.

The Appellant, by the admissions of FDOT, could not have followed these statutory procedural challenges to the citations and afford himself a remedy as the time for his challenges to the citations had long since past. Consequently, the Appellant took the only steps he perceived were available to him in his attempt to lift the suspension of his driver’s license and preserve his job as a firefighter, which requires him to possess a valid drivers license.

The Appellant paid every , $90.50 per (not inclusive of other costs), instead of the $25.25 fine for each act that he would have been able to pay if he chose to not challenge the citations, had the citations had been sent to his proper address.

Of course had he been afforded appropriate notice as required by law, he could have

requested a hearing within 75 days of the date of the citations to challenge them. To add insult to misery, the Appellant, having lost all right to challenge the citations and being faced with the only choice available to have his license reinstated through payment of each , was unaware that paying each after the time for hearing had expired, constituted an admission of guilt of the commission of a non-criminal moving violation pursuant to chapter 318 of the Florida Statutes, which requires the imposition of 3 points on his driving record, per . The end result is that the Appellant’s driving record has accumulated 48 points requiring suspension, and for him, by career path, requires termination of employment.

To his credit, the attorney of the Appellee, when being made aware of Appellants now dire circumstances, and recognizing the manifest injustice that was now ruining the life of this dedicated public servant through an administrative error, prepared a Stipulated Motion For Withdrawal of Plea, filed it with the lower court and asked for hearing.

The matter was scheduled for hearing before the lower court so the stipulated motion could be heard. The motion stipulated error by FDOT in the issuance of the citations for failure to properly update their own records and those of the Authority with regard to the Appellants address, which resulted in the citations being issued to the wrong address. It further stated that upon the pleas being set aside, the FDOT would drop all the citations, which would have resulted in a clearing of Appellants driving record, reinstatement of his driver’s license and return of his fines. As there is no record transcript of the lower court proceedings filed with this Appeal as to the lower courts

reasoning for denying relief, this Court will not speculate why the requested relief was

denied. This appeal follows the denial of relief by the lower court

Florida Statute 316.1001 (2007) was enacted to grant the various toll road agencies a vehicle by which to deter users of the roadways under their control from “running” i.e. passing through toll collection points without paying. The statute provides certain procedural safeguards for the alleged violator to challenge a issued for the alleged violation and sets out penalties for such alleged violations if they are found to have occurred or if the alleged violator admits their guilt or opts to pay a fine in lieu of a challenge.

The statute makes such a violation a noncriminal traffic infraction punishable as a moving violation and as such any hearing or proceeding as to the enforceability of such a is governed by the Florida Rules of Traffic Court (FRTC) (2007). FRTC Rule

6.460 makes applicable the Florida rules of evidence in any hearing. FRTC Rule 6.450 sets forth the order of any hearing as to any uniform traffic , which encompasses a toll violation . The Appellant, should he have been given proper notice, could have elected to contest the citations, been afforded a proper hearing before a neutral Judge or Traffic Hearing Officer, and been afforded impartial determination of his guilt. Due to the admitted error of the Authority through its agent FDOT, he was not afforded this right of due process.

Should he have been given an opportunity for this hearing, it cannot be said Appellant would not have prevailed. The Authority through FDOT as the prosecuting authority has the burden of proving the act occurred and that the Appellant committed the act (emphasis added). Although F. S. 316.1001 (2) (d) (2007) creates a rebuttable

presumption against the owner of the vehicle alleged to have committed the toll violation

(through use of a picture of the license plate of the vehicle taken contemporaneously at the time of the alleged violation), this evidence alone is insufficient for a finding of guilt. The statute itself provides for a 14 day challenge period through the filing of an affidavit

(F.S. 316.1001 (2)(c) (2007)), presumptively in recognition of the fact that all moving violations require more than a mere tag number, but the actual identification of the driver of the vehicle and the vehicle itself. This 14 day period is set aside to allow the owner an opportunity to advise the FDOT and the court in the case of a hearing, any information as to who the driver was if not the owner, or if the vehicle was stolen, so the person cited may challenge the issuance of the . The statute goes on to state that photographic evidence along with a written report of a toll enforcement officer, although admissible, merely raises a rebuttable presumption that the vehicle named in any report by the toll enforcement officer was involved in the violation.

Therefore, the FDOT would have to prove at a hearing, not only that the Appellants vehicle committed a toll violation, but that he was the driver of the vehicle at the time the toll violation was committed. F.S. 316.1001 (1) (2007) states that a person (emphasis added), i.e. the person driving the vehicle, may not use any toll facility without payment of toll unless exempt pursuant to F.S. 338.155 (2007) (more on this later). A photographic image of the rear of a vehicle attached to a , without proof as to who the driver was at the time of the violation, even in light of this statutes’ rebuttable presumptions, is insufficient to enforce the issued to the registered owner of the vehicle as against that owner. The burden of proof for a moving violation is the FDOT’s,

not the vehicles owner.

The statute attempts to impermissibly shift the burden to the owner of a vehicle to

prove they were not the driver (F.S. 316.1001 (2) (c) (2007)). F.S. 318.14 (2) (2007) exempts a driver from having to sign the (although the Appellants citations contain a signature line for a Defendant). It does not however exempt the FDOT from having to prove that the person cited for a noncriminal moving violation was in fact the person operating the vehicle. To allow the FDOT to assess points against the driving record of the first named owner of a vehicle when a is issued for a moving violation without having to prove that person was the driver of the vehicle, i.e. in control of the vehicle when the toll violation is alleged to have occurred, would be a denial of that persons right of due process, which cannot be abridged by an impermissible shifting of the burden of proof. To allow for such a result, would authorize law enforcement officers to issue citations to any first named owner of a vehicle that they determine was exceeding the speed limits, driving carelessly or committing any other non-criminal moving violation, without ever having to stop a vehicle. They would merely write the , mail it to the last know address of the first registered owner, and show up in traffic court without ever having to identify a driver. Although the argument might be made that F.S. 318.14 (2) (2007) would not afford this because it does not exempt the drivers from having to sign these types of citations, the intent of F.S. 318.14 (2) (2007) as it relates to alleged violators of F.S. 316.1001 (2007) is a protection for the driver from having to sign the and thus avoid criminal penalties under F.S. 316.14 (3) (2007) for not signing a moving traffic , not an exemption for law enforcement officers to properly issue moving violation citations.

The statute itself makes exceptions for certain owners of vehicles by exempting

out the owner of a leased vehicle from liability for a toll violation and even exempts them from the requirement of filing the affidavit under subsection (c) (2) of F.S. 316.1001 (2007) if the vehicle is registered in the name of a lessee. Thus it excludes a person from liability even if they are the owner of the vehicle, and one who may have actually been the person who committed the violation, just because they are not the registered owner at the time the is issued, and provides that they are to be treated differently from an owner who also registers the vehicle who must file an affidavit to avoid the presumption’s applicability to them, even if they might not have been driving the vehicle at the time. This provision in the statute appears to impermissibly protect one class of individuals, that being persons or in reality, dealers of automobiles who lease vehicles but retain ownership, from being responsible for the individual acts of the lessee. However, it is not without possibilities that a lessor who is the owner could be themselves or through their agents (repairman, transporter’s etc.) be the violator yet escape responsibility for their act of violation.

To make things even more complicated, a vehicle jointly owned according to F.S. 316.1001 (2) (b) (2007) requires the issuance of a to the first named owner on the registration, and if that joint owner fails to pay the , his or her license will suspended (as what has happened to the Appellant) even if they never possessed the vehicle or operated it at the time of the violation. The second named owner, even if a coequal owner is unaffected, even if they were the toll violator. Although this Court stops short of reviewing this statute on constitutional grounds, it is not without concern for

inherent defects in this law.

F.S. 316.1001 (1) (2007) states “[A] person may not use any toll facility without

payment of tolls, except as provided in s.338.155 (2007).” F.S. 338.155 (1) (2007) states in part “[T]he failure to pay a prescribed toll constitutes a noncriminal traffic infraction, punishable as a moving violation pursuant to s. 318.18 (amount of penalties). The department (FDOT) is authorized to adopt rules relating to guaranteed toll accounts.” Accounts such as , EPASS and OPASS are guaranteed toll accounts. The Authority, by contract, has adopted rules that relate to these accounts and has through these contracts (Agreement) provided for remedies in the event of a nonpayment of a toll by an account holder (FDOT’s Agreement attempts to invoke F.S. 316.1001 (2007) but does not make it the only remedy available to them for an account holder who has not paid a toll; it only does so in connection with the account not having a sufficient balance, not the myriad of other reasons the transponder may not have functioned, including problems with their own transponder recognition equipment).

F.S. 338.161 (2007) creates in the FDOT and a toll agency (such as the Authority) the authority to promote electronic toll collection through among other things, electronic toll collection products and services (i.e., , EPASS, and OPASS).

Appellant, like so many today, entered the Agreement with the Authority that is required to utilize a guaranteed EPASS (prepaid account pursuant to Section 6 of the Agreement). The Agreement clearly sets forth many remedies available to the Authority including ones for those account holders who may from time to time “violate” a toll by nonpayment, due to problems with their guaranteed account or transponder. Section 15 D of the Agreement states:

[I]f for any reason User’s Prepaid Account balance is insufficient for tolls, fees, fines, or any other charges due or owing to the Authority, User shall remain liable to the

Authority for such insufficiencies and all applicable charges, and any funds received by the Authority for the User’s account shall first be applied to reduction of such debt and then but only then, to the credit of future transactions.”

Section K states: “[T]he Authority reserves the right to offset amounts owed to the Authority for usage of the transponder from funds in the User’s Prepaid Account.”

It would seem logical to believe that the legislature’s intent in enacting F.S. 316.1001 was to provide a mechanism to deter toll violators who could not otherwise be required to pay these tolls by other means. It is illogical to believe the legislature would have expected that a toll agency with the authority vested in them by the legislature to contractually bind a user such as the Appellant to pay for tolls as they used the toll roads, having secured credit cards or funds from him for auto replenishment of his accounts, would utilize this statute to enforce their contracts. The legislature by statute gave these authorities the ability to govern themselves and to enter such agreements with their users as an alternative to the stop and go payment method. Little use would be these corridors of high speed transportation if every user was required to stop at every toll plaza to physically pay each toll. Our local roads, which these toll roads were built in part to alleviate overcrowding of, would again be filled with vehicle owners who would rather not pay a toll to drive to the same point when they could use a free road that would get them there at the same time without the cost and congestion of snails pace toll roads due to congested toll plazas. It is common knowledge that these authorities utilize F.S.

316.161 (2007) to promote the use of electronic toll collection products which require user agreements for the express purpose of making one’s use of the roads more convenient and time effective travel routes.

In the Appellants cases, The Authority not only knew which vehicle went through

the toll (remember they photograph the rear of the vehicle to obtain the license plate number so they can issue the , and include the photograph on the ) but they had the Appellants account and credit card to debit when the transponder failed to register. In this technology age, it is hard to believe that it would take more than a few computer keystrokes to rectify the problem of matching alleged violators to account holder’s vehicles. Every EPASS, and OPASS holder is required to input themselves on-line or at the individual authorities office through their staff, the license plate, year, make, model and color of each vehicle the transponders will be affixed to before the account can be activated. The FDOT and the Authority would have to research each license plate of each alleged violator to locate the information of the vehicle owner to mail the . Why is it that they should not use the same information to determine if that registered owner is also a prepaid or guaranteed account holder against whose account the charges could be assessed? This would save countless citizens the obligation to file affidavits, appear in court and otherwise defend against the actions of FDOT and the Authority.

The citizen’s of this circuit and this state should never be subjected to the bureaucratic morass this Appellant was subjected to because the Authority, with whom he had a contractual relationship for the payment of tolls, failed to serve him as a citizen of this state but instead used an enforcement power that should be reserved for those who actually intentionally violate the law and as to whom the Authority has no other means of enforcement. The Authority is bound by the terms and conditions of the Agreement they require all user’s to execute. They have remedies available by contract. They have the

ability under statute to adopt rules relating to guaranteed accounts which the Authority

has adopted through their Agreement and which exempt these account holders from applicability of F.S. 316.1001 (2007). The Authority, having entered into a contractual agreement with the Appellant and presumably thousands of other citizens of Florida, cannot enforce F.S. 316.1001 (2007) against its guaranteed or prepaid account holders as they are exempt. They cannot fail to enforce their own remedies by contract or refuse to mitigate their damages because their contracts allow them to utilize the funds in the account of the Appellant and other contractual users should a violation occur, and absent sufficient funds, may seek remedies by a civil action, not a traffic court action against these users as these users are exempt.

Although the License and Use Agreement of the Authority Section 15 (L) of the agreement states:

[T]his Agreement shall be deemed to have been executed and will be performed in Orange, County, Florida. All disputes and questions on interpretation shall be governed by and construed in accordance with the Laws of the State of Florida, and venue for any action or proceeding arising hereunder shall be in Orange County, Florida,

this Court will leave for a future proceeding, should one arise, the issue of venue for enforcement of any action against a prepaid or guaranteed account holder of the Authority in the civil courts of this circuit, as the Court will remedy the Appellants matter on other grounds (the agreement also places venue in Orange County, Florida and the United States District Court for the Middle District of Florida, Orlando Division.)

Turning to the final issue of the remedies available to rectify this unfortunate and troublesome process that this citizen of Florida has been subjected to, relief for this Appellant can be found in FRTC Rule 6.490 (a) (2007) which states:

[A]n official (defined as any state judge or hearing officer with authority to hear traffic court matters) may at any time correct an illegal penalty.

It would be a manifest injustice to the Appellant to subject him to the penalties that have been imposed as the lower court should have utilized the broad language of this rule, in light of the Stipulated Motion ForWithdrawal of Plea which in its essence is a confession of error and in fact admitted error. Justice is blind so that all will be treated fairly. Justice however should never be deaf.

Accordingly, this Court reverses the lower courts denial of the Appellants Stipulated Motion For Withdrawal of Plea and hereby accepts the motion as well founded. The motion confesses error on the part of the Department of Highway Safety and Motor Vehicles and the Court accepts the confession of error and hereby Dismisses all causes of action giving rise to this appeal as against the Appellant pursuant to FRTC

6.490 (a) (2007). The Department of Motor Vehicles of the State of Florida is ordered to remove all suspensions from the Appellants driving record and to reinstate his driver’s license without restriction and is further ordered to remove all notation in his records related to these citations, and any previous suspensions and reinstatements related to these citations as this matter has been confessed as error by FDOT. Any assessed points shall be removed as they were assessed against Appellant in error. The State of Florida and the Clerk of the Court for Seminole County, Florida are hereby ordered to refund INSTANTER to the Appellant all fines, fees, penalties and surcharges assessed against him and paid by him when these citations were paid.

The Court having determined that EPASS and users have license agreements for prepaid and guaranteed accounts with the authority of each service, and having found that these users are exempt from enforcement of toll violations pursuant to

F.S. 316.1001 (2007), the FDOT, Florida Turnpike Authority, and Orlando-Orange County Expressway Authority are hereby enjoined from filing any toll violation action in the Eighteenth Judicial Circuit of Florida for violation of F.S. 316.1001 (2007) as against any prepaid or guaranteed account holder who has entered an agreement with these authorities for EPASS or services. The Clerk of the Court of Seminole and the Clerk of the Court of Brevard County are hereby ordered to refuse the filing of such citations for violation of F.S. 316.1001 (2007) by these authorities and their enforcement officers or any other state agency with the authority to issue such citations until such time as the enforcement officer files a report under oath stating that such violator is not a prepaid or guaranteed account holder and does not have a valid agreement for the same with the authority for whom they are attempting to enforce this statute. The County Courts of both Seminole and Brevard are hereby ordered to dismiss any action currently pending where such an affidavit has not been filed.

Copies furnished this 22nd day of April, 2008 to:

All Judges, Brevard and Seminole Counties Clerk of Court Seminole County Clerk of Court Brevard County

 

Wayne Culver, Esquire Attorney for Appellant Castellon, Cruzada, & Culver, P.A. 1605 Tuskawilla Road Oviedo, FL 32765

William J. Trappen, Esquire State of Florida Department of Transportation Attorney for Appellee P.O. Box 613069 Ocoee, FL 34761  


 

Customer Agreement- at your own risk

Below is a copy of the customer agreement for found on their website. Be sure you know what you are agreeing to, it could be costly.

 

® Customer Agreement

March 2007



This ® Customer Agreement (hereafter referred to as “Agreement”) is entered into between you (hereafter referred to as “User”) and the Florida Department of Transportation (hereafter referred to as “FDOT”), regarding the use of the ® Prepaid Toll Program (hereafter referred to as “®”) and the ® transponder (hereafter referred to as “Transponder”) on toll roads and bridges within the State of Florida using designated ® Lanes, ® enabled lanes or other venues that accept Transponders for electronic payment. This agreement governs User’s ® account (hereafter referred to as “Prepaid Account”).

Use of the Transponder by User after receipt of this Agreement shall be acknowledgment and acceptance by User of the terms and conditions of this Agreement. FDOT may alter, amend, or otherwise change the terms and conditions of this Agreement at any time by providing written notice of such terms and conditions to User. User will be deemed to have received notice when an e-mail is sent to the address provided and/or updated by User. Alterations, amendments or other changes will also be posted in the Customer Agreement section online at www.sunpass.com. User is responsible for keeping current: User’s address, contact information, vehicle information, and any and all ® Prepaid Account information. For your convenience, updates may be made by logging onto User’s account at www.sunpass.com or by contacting the ® Customer Service Center.

If User does not accept the terms and conditions of this Agreement, or any future alterations, amendments or other changes to the terms and conditions of the Agreement by FDOT, User shall notify the ® Customer Service Center. The terms for voluntary or involuntary closure of a User’s Prepaid Account will be applied in accordance with Section 10 of this agreement.


 

Section 1. Intent of the ® System.

The intent of ® is to provide a safe statewide turnpike system, reduce traffic congestion and air pollution by providing efficient and convenient electronic payment. Users may pay tolls and/or other services electronically by using a Transponder at any location where ® is accepted for payment. One or more Transponders may be activated by establishing a Prepaid Account. The Prepaid Account balance must be kept in good standing to avoid interruptions in electronic payment. ® is a privilege and not a right.

Section 2. ® License.

The User shall be responsible for each Transponder issued to User under this and/or subsequent Agreements and all amendments to such Agreements. The Transponder(s) may be used at designated ® Lanes; ® enabled lanes or other venues that accept ® as payment for services within the State of Florida. Whether paying electronically using a Transponder or by a traditional payment method, User remains responsible for any toll payments, toll violations, or payments for any other services. Failure to collect payment electronically, even though User has a Transponder, shall not release User of payment responsibility.

Section 3. Privacy Policy:

  • 3.1 FDOT respects the privacy of all account holders. FDOT does not sell or share its customer list with outside marketers. In addition, Prepaid Account information is exempt from disclosure under Florida’s public records law, pursuant to Section 338.155(6), Florida Statutes, and can be obtained by persons outside of FDOT or authorized law enforcement agencies only by a lawfully issued subpoena or court order.
  • 3.2 User acknowledges and agrees that FDOT may use the Transponder, or may authorize any other governmental agencies to use the Transponder to collect anonymous traffic, travel, or other statistical information. FDOT will not permit the use of, or assist any entity to use this data in a way that associates User’s personal identifying information with the anonymous information obtained.

 

Section 4. ® Plus Services.

FDOT may extend available services provided to its Users by entering into reciprocal agreements with other agencies and private entities. User must be designated as ® Plus in order to use these extended services. By using their Transponder(s) for electronic payment at any ® Plus facility, User accepts responsibility for all charges paid. User agrees to pay any costs incurred by FDOT, including collection costs, court costs and attorney’s fees required to enforce the terms and conditions of ® and the collection of monies in connection with the use of Transponder(s) contained in User’s Prepaid Account.

Section 5. Choosing the right ® Customer Account Type.

® provides both Personal, Commercial and Rental Car Toll Collection Service Accounts.

  • 5.1 Personal Accounts: Primarily for personal, non-commercial Users with privately owned, leased or rented vehicles and/or trailers. While multiple Transponders may be linked to personal accounts, the number is typically less than 10. The minimum opening balance for a Personal Account is $25.00 per Transponder. When adding additional Transponders to an existing Prepaid Account, additional prepaid funds may also be required.
  • 5.2 Commercial Accounts: Primarily for companies or businesses with corporate owned, leased or rented vehicles and/or trailers. A current Federal Employer Identification Number (FEIN) must be provided to open an account of this type. FEIN information must be kept current and may be requested by a ® representative at any time. The minimum opening balance for a Commercial Account is dependant on the User’s estimated monthly usage, but must be a minimum of $50.00. User shall be notified of any changes to the required replenishment amount on their monthly Account Summary Statement. For Commercial accounts to qualify for tax exempt status, User must provide a valid tax exemption certificate at the time of account activation.
  • 5.3 Rental Car Toll Collection Service Accounts: Primarily for national rental car companies operating in Florida, or service providers who act as an intermediary between FDOT and national rental car companies with operations in Florida, for the purpose of making high-speed “ Only” lanes available to customers of national rental car companies via the use of the video-based Toll-by-Plate™ system or the transponder-based ® system. The rental car company or service provider must enter into a separate Marketing and Operations Agreement for Rental Car Toll Collection Services and abide by the terms thereof. Rental car customers of national rental car companies are given a choice to: (1) pay cash at toll booths when using toll roads, (2) pay the cash rate of tolls plus a minimal daily fee, or (3) pay a flat daily fee for unlimited tolls. The rental car company or service provider will establish and maintain one or more Prepaid Accounts for use in providing services to client companies and/or their customers, and will be subject to automatic replenishment via a commercial credit card or other method approved by FDOT. This service provides customer service to both the rental car companies and toll agency customers, reduces paperwork between rental car companies and their customers, and eliminates toll violations.

 

Section 6. ® and Transponder Usage.

  • 6.1 Unless otherwise directed by FDOT, User agrees to properly mount the Transponder, as explained in the ® User Manual, during all toll road travel and/or other available services. Holding a Transponder in the User’s hand or leaving it on the dashboard or in another non-mounted position in the vehicle is strictly prohibited. Not properly mounting the Transponder may result in the User’s Transponder being denied for electronic payment, resulting in unpaid tolls. Unpaid tolls may result in the issuance of a Uniform Traffic .
  • 6.2 User agrees to comply with all applicable traffic laws of the State of Florida and the rules and regulations of FDOT while using toll roads.
  • 6.3 Under no circumstances should a User drive through a designated ® toll lane or ® enabled lane at a speed greater than posted by FDOT or other applicable governmental authorities.
  • 6.4 When using a toll lane that is not ® only (i.e. an exact change or change lane that also displays the ® logo), even with a working and funded Transponder, the User must bring the vehicle to a complete stop before proceeding through the toll lane.
  • 6.5 User accepts that sharing a Transponder for electronic payment at the same time in the same location is prohibited. When using the Florida’s Turnpike System at a point of exit, and no point of entry was registered on the Transponder, User accepts that FDOT will assume the entry point based on the User’s travel pattern(s) and calculate the toll charge accordingly, up to and including the maximum toll amount for the System.
  • 6.6 Under no circumstance should a Transponder be used in a vehicle that has not been registered as an authorized vehicle for the User’s Prepaid Account.
  • 6.7 Failure to pay a toll is a violation fo Section 316.1001, Florida Statutes, which may result in the issuance of a Uniform Traffic . FDOT takes a photograph of the vehicles that do not pay the required toll. If User’s Transponder does not have sufficient balance to pay the toll, User must use the cash lanes until the account is replenished. When paying cash, User shall place the Transponder in the Radio Frequency (”RF”) shield bag which was provided at the time of purchase or remove the battery or Transponder from the vehicle. User shall forfeit the Transponder at the request of law enforcement or FDOT because of toll violation(s) relating to the misuse or termination of a Prepaid Account or in connection with a violation of local, state or federal law. Transponders that have been forfeited under this section may be returned to User when the Prepaid Account has been returned to good standing.

 

Section 7. Vehicle Information.

All vehicles in which the User intends to use a Transponder must be listed within the account, but a vehicle license plate may not be listed in more than one account. The year, make, model and color of the vehicle as well as the license plate number and issuing state must be provided and updated as changes occur. For convenience, vehicle information may be updated on www.sunpass.com. User accepts there may be occurrences when a Transponder is not identified even though it is present in the vehicle. In cases where a Transponder is not identified but the vehicle license plate is recorded, FDOT reserves the right to add the vehicle license plate and issuing state to the User’s account. FDOT will not exercise this right unless a confident match can be made between the registered owner of vehicle for the license plate and the customer information on the User’s account. If adding a license plate for a rental vehicle, User must specify the period of time the rental vehicle’s license plate shall be subscribed to the account. Failing to specify the correct subscription period may result in activity being recorded against User’s Prepaid Account after the rental vehicle has been returned.

Section 8. Prepaid Account.

User accepts responsibility to maintain a sufficient balance in User’s Prepaid Account at all times to cover applicable tolls and other charges as described below.

  • 8.1 User authorizes FDOT to deduct the following charges from the User’s Prepaid Account:
    • 8.1.1 User accepts that all charges paid electronically using their Transponder(s) will be deducted from the User’s Prepaid Account. Where charges are paid using traditional payment methods and User’s Transponder is also in the vehicle resulting in the same charges being paid electronically, the User must produce valid receipt(s) for any payments for tolls made in order to have the electronically paid charges reversed. The receipt(s) must be received by FDOT within 90 days of the transaction.
    • 8.1.2 Bank Draft Refusal Charge: A deduction of $15.00 will be made from User’s Prepaid Account if any authorized draft is not paid on demand by User’s authorized bank.
    • 8.1.3 Returned Check Charge: A deduction of $15.00 will be made from User’s Prepaid Account if any check is not paid on demand by the bank upon which the check is written.
    • 8.1.4 Monthly Personal Account Statement Charge: A deduction will be made from User’s Prepaid Account for each monthly summary or detailed statement of User’s Prepaid Account delivered by mail. Statement prices are listed at www.sunpass.com. Statements obtained from the website are free of charge.
    • 8.1.5 Monthly Detailed Commercial Account Statement Charge: A deduction will be made from User’s Prepaid Account for each detailed monthly statement requested by User of a Commercial Account delivered by mail. Statement prices are listed at www.sunpass.com. Statements obtained from the website are free of charge.
    • 8.1.6 In cases where the Transponder is not read and an image of the vehicle’s license plate is recorded, and the plate is listed on the User’s Prepaid Account, any unpaid charges may still be paid electronically using the vehicle’s license plate number, hereinafter called an “Image Toll” or “I-Toll”. If in any given month the User’s Prepaid Account records more than ten (10) I-Toll transactions per license plate, a service charge may be assessed. User accepts that vehicle license plate recording may not be available at all locations where ® is accepted for electronic payment. Where vehicle license plate recording is not available, Image Tolls will not be processed. The I-toll process does not prevent law enforcement officers from issuing citations for observed toll violations.
    • 8.1.7 Full account information and services will be provided to Users with registered Prepaid Accounts only. An account is considered registered when the User has provided full contact information, including but not limited to: Name, Address, Telephone number, Vehicle License Plate(s) and Driver’s License Number.
    • 8.1.8 FDOT makes every effort to ensure charges are accurately recorded, User accepts that miscalculations in account balances may occur. In such cases, FDOT maintains the right to make adjustments, without notice, where evidence can be provided that the adjustment is appropriate. Such adjustments will be presented in detail or summary on the User’s Account Detailed Activity Statement or Account Summary Statement respectively.
  • 8.2 User accepts and agrees that no interest shall ever be paid nor due to User on Prepaid Account balances at any time.
  • 8.3 FDOT reserves the right to limit the availability of historical Prepaid Account Activity. The period of availability, either on-line or upon request from FDOT, shall not exceed 24 months.

 

Section 9. Replenishment of Prepaid Account.

  • 9.1 User accepts responsibility for replenishing the Prepaid Account in a manner that ensures a sufficient balance is maintained in the account at all times. Use of ® lanes, designated or enabled, without a sufficient balance in the Prepaid Account to pay the charge will result in termination of User’s Prepaid Account in accordance with section 10 of this agreement.
  • 9.2
    (Easy Pay): User may elect or may be required to enroll in ® Easy Pay, which is a feature that links a credit or debit card in good standing to their Prepaid Account. This feature will automatically replenish the User’s Prepaid Account balance by a pre-set amount whenever the balance in the account drops to a pre-set low-balance threshold. A credit card is considered in good standing if it belongs to an active, non-expired account having sufficient credit available. Failure to maintain the credit or debit card linked to ® Easy Pay in good standing may result in the termination of User’s Prepaid Account and an interruption in electronic payment using the User’s Transponder(s). The minimum replenishment threshold and replenishment amount is determined during ® Easy Pay enrollment based on expected usage. For Personal Accounts, a minimum of $10.00 is required. FDOT may periodically analyze account activity and adjust the replenishment amount based on historical usage. Commercial account Users will be notified by email or U.S. Mail of any proposed changes to the replenishment amount recorded for ® Easy Pay. Unless User terminates Prepaid Account or withdraws from the ® Easy Pay feature within 10 days following the date of notice of proposed change to the replenishment amount, User will be deemed to have accepted and authorized the proposed change.
  • 9.3 ® Plus: The ® Plus designation allows the User to use their Transponder(s) for electronic payment of charges at ® Plus facilities displaying the ® Plus logo and requires enrollment in ® Easy Pay. Users who have opted to enroll in ® Easy Pay will automatically be enrolled in ® Plus unless specifying otherwise. User may specify their desire to be excluded from ® Plus and the services this designation provides by accessing their account online at www.sunpass.com or by calling the ® Customer Service Center (1-888-TOLL-FLA). When enrolled in ® Plus, User accepts that any charge due at a ® Plus facility exceeding the User’s current Prepaid Account balance will be charged directly to the credit or debit card linked to ® Easy Pay. (Refer to Section 4 for more details regarding ® Plus services)
  • 9.4 Replenishment payments may be mailed to the ® Customer Service Center or made in person at participating Wachovia Bank locations. Such payments must be received at least 3 business days before the balance in the User’s Prepaid Account becomes inadequate to cover charges paid electronically by the User’s Transponder. Such payments must also be accompanied by a ® Deposit from a ® Payment Booklet. ® Payment Booklets can be ordered online at www.sunpass.com by accessing the User’s Account shopping cart.

 

Section 10. Voluntary or Involuntary termination of User’s Transponder(s).

If User’s Transponder(s) is/are terminated, either voluntarily or involuntarily, User shall immediately:

  • Cease using the Transponder(s) for electronic payment;
  • Remove Transponder(s) from any vehicle that may travel on ® enabled lanes or other venues that accept Transponders for electronic payment; and
  • Discontinue traveling on designated ® Lanes.

Using Transponder(s) while terminated may subject the User to toll violations and issuance of Uniform Traffic Citations. All activity incurred during terminated status will be charged to the account at the toll rate charged to customers paying by cash at that particular location. No credits will be issued upon reactivating a terminated Transponder(s).

  • 10.1 Voluntary or Involuntary closure of User’s Prepaid Account: If User’s Prepaid Account is closed, either voluntarily or involuntarily, all Transponders listed on the User’s Prepaid Account will be terminated. User agrees to comply with the terms for voluntary or involuntary termination of User’s Transponder(s) detailed in Section 10 of this agreement. FDOT may prohibit User to open subsequent account(s) if any previous account has been closed involuntarily. Any remaining balance of the User’s Prepaid Account shall be refunded in accordance with Section 15 of this Agreement. If the User’s Prepaid Account has been dormant for five years, the account will automatically be closed and the terms for account closure will be applied.
  • 10.2 Termination of Prepaid Account: FDOT may terminate User’s Prepaid Account at any time for any reason. Where a Prepaid Account has been terminated, all Transponders listed on the Account will be terminated. User agrees to comply with the terms for voluntary or involuntary termination of User’s Transponder(s) detailed in Section 10 of this Agreement. In lieu of account termination, FDOT may allow User to retain the account, provided any outstanding balance is paid in full, and User enrolls in ® Easy Pay for the remainder of the Agreement as described in Section 9 of this Agreement.
  • 10.3 Transferring a Transponder to Another Party. User may transfer a transponder to another party by following the instructions on the website, www.sunpass.com, under the heading “How Works.”

 

Section 11. Lost or Stolen Transponder.

In the event the Transponder is lost or stolen, User shall immediately notify the ® Customer Service Center. All charges paid electronically using a lost or stolen Transponder will continue to be reflected on the User’s Prepaid Account until notification of the loss or theft is reported in accordance with Section 11. The User’s Transponder status will be modified upon receipt by FDOT of User’s notification of the loss or theft. The User will not be held responsible for future activity on the lost or stolen Transponder after notification is received by the ® Customer Service Center unless the vehicle that went through the toll facility had a license plate registered to the User’s name and this license plate was listed in the User’s Prepaid Account, in which case the I-Toll method of collection will be applied to the User’s Prepaid Account. In the event that the User does not have any other Transponder(s) or does not purchase a replacement Transponder on the account, the remaining balance will be refunded to the credit or debit card used previously to make a purchase on the account or by check in accordance with Section 15. Authorized or unauthorized use of the Transponder by relatives of the User, or in any vehicle registered to the User or User’s family, shall be chargeable to the User’s Prepaid Account until notification is made to FDOT in accordance with this Agreement. If a Transponder previously reported Lost/Stolen is reactivated, any unpaid charges captured while in a lost or stolen status will be applied towards that User’s vehicle if FDOT determines the usage was the result of the User’s vehicle incurring the charges.

Section 12. Damaged Transponder.

Damaged Transponders are not covered by warranty. For purposes of this Agreement, damage is defined as the rendering of the Transponder defective or inoperable due to tampering, abuse, improper use, battery leaks, defacement, or accidental destruction.

Section 13. Malfunctioning or Defective Transponder.

In the event of Transponder failure or malfunction, User must immediately contact the ® Customer Service Center and discontinue use of the Transponder. Where failure or malfunction occurs, Transponder shall be terminated and the terms for voluntary or involuntary termination of User’s Transponder(s) detailed in Section 10 of this Agreement shall apply. Subject to the terms for Damaged Transponders of User’s Transponder(s) detailed in Section 12 of this Agreement, malfunctioning or defective Transponders due to a manufacturing defect shall be replaced at no cost to User if returned to the ® Customer Service Center within the warranty period. Costs related to shipment of the Transponder to the ® Customer Service Center are the responsibility of the User. FDOT may require delivery confirmation in the event the Transponder is not received.

Section 14. Transponder Battery Replacement.

Certain Transponders have batteries that can be accessed by the User. The User is responsible for replacement batteries in accordance with the instructions provided in the Transponder User Manual and at www.sunpass.com.

Section 15. Withdrawal of Prepaid Account Balance at Account Closure:

In the event the Prepaid Account is closed, the remaining balance of the Prepaid Account shall be refunded after 30 days to the User once all toll payments and any appropriate charges have been deducted. Depending upon the User’s method of payment, User’s credit card or debit card will be credited with the refund or a check will be mailed to the User. If User’s Prepaid Account has any outstanding balance owed, User shall pay the amount owed at time of closure. If the User’s Prepaid account has been dormant for five years, the account will automatically be closed and all prepaid funds on the account will be refunded by check to the customer.

Section 16. Dispute of Charges:

FDOT must be notified of any disputes of charges appearing on User’s Prepaid Account within 90 days of the charge being posted. All disputes are subject to review and approval by FDOT and may require additional documentation or evidence from the User.

Section 17. Miscellaneous:

  • 17.1 User releases FDOT, its officers, employees, or agents (collectively “FDOT”), from all loss, damage, or injury whatsoever from the use or performance of ® and the Transponder. FDOT shall not have any obligation or liability to the User with respect to the use or the performance of ® or the Transponder. The only relief available to the User shall be replacement by FDOT of any defective or malfunctioning Transponder in accordance with Section 13 of this Agreement. User agrees to indemnify, protect, and hold harmless FDOT from liability for all loss, damage, or injury to persons or property arising from ® and/or the Transponder.
  • 17.2 It is expressly understood and agreed that FDOT, with verbal or written authorization from User, may make charges against User’s credit or debit card. User expressly understands and accepts FDOT shall not be liable to User for any financial costs resulting from these actions.
    Additionally, FDOT shall not be liable for:
    • 17.2.1 Any incidental, indirect, special or consequential damages, including, but not limited to, loss of use, revenues, profits, or savings, even if FDOT knew or should have known of the possibility of such damages, or;
    • 17.2.2 Claims, demands, or actions against User by any person, corporation, or other legal entity resulting from the use of the Transponder(s), credit report inquiry, check authorization, and/or charging against User’s credit card.
  • 17.3 User accepts responsibility of all costs, including, but not limited to, collection fees, attorney’s fees, and court costs incurred by FDOT in the enforcement of the terms and conditions of this Agreement.
  • 17.4 If for any reason User’s Prepaid Account balance is insufficient for tolls or any other charges due or owing to FDOT, User shall remain liable to FDOT for such insufficiencies and all applicable charges.
  • 17.5 Unpaid balances due to FDOT may be turned over to a collection agency for enforcement and collection activities.
  • 17.6 Should User be the subject of any Bankruptcy proceeding under the Bankruptcy Act or become insolvent, FDOT shall have the right to terminate User’s Prepaid Account and services provided. User shall remain and be liable for the payment of all unpaid charges hereunder exclusive of any other remedy provided herein or by law.
  • 17.7 This Agreement shall be binding upon and inure to the benefit of User and User’s successors and FDOT and its successors and assigns. User shall not be permitted to assign the obligations or benefits of this Agreement without the consent of FDOT.
  • 17.8 User accepts that User’s retaining, using, or permitting others to use the Transponder shall thereby constitute acknowledgment of and acceptance of the terms and conditions of this Agreement.
  • 17.9 User accepts that when allowing others to retain or use User’s Transponder, User accepts responsibility to pay the tolls and applicable charges of such permitted use and the obligations of this Agreement shall fully bind and be applicable to User as if User had incurred the tolls and charges.
  • 17.10 The invalidity of any portion of this Agreement shall not affect any other portion of this Agreement, which shall remain in full force and effect.
  • 17.11 User shall inform FDOT of any changes to the information contained in the ® Account records, including credit card number and expiration date, bank draft information, payment method, name or address changes, Transponder ownership changes, and vehicular information changes (make/model, license plate information) for all vehicles in which the Transponder is used.
  • 17.12 FDOT reserves the right to reject any ® application.
  • 17.13 FDOT reserves the right to offset amounts owed to FDOT for usage of ®/Transponder from funds in User’s Prepaid Account.
  • 17.14 User accepts that by providing User’s e-mail address, information may be received from FDOT via e-mail only. User’s e-mail address will not be sold to outside parties.
  • 17.15 Questions regarding User’s Prepaid Account or transactions charged to User’s Prepaid Account should be directed to the ® Customer Service Center at the address and telephone number listed below.
  • 17.16 This Agreement shall be construed, interpreted and enforced in accordance with the laws of the State of Florida, with the exception of Florida’s choice of law provisions. Any civil action or legal proceeding arising out of or relating to this Agreement shall be brought in the courts of record of the State of Florida in Orange County or the United States District Court in Orlando, Florida.



® Customer Service Center
P. O. Box 880089 • Boca Raton, FL 33488-0089 • 1-888-TOLL-FLA • (1-888-865-5352) TTY Line: 800-955-8771 Florida Relay Service

® is a registered trademark of the Florida Department of Transportation.

© 2007, Florida Department of Transportation. All rights reserved.

Ban On SunPass User Toll Citations

Motorist in Brevard and Seminole county in Florida are breathing a sigh of relief thanks to a judge that ruled no further toll violations could be issued to users with a valid transponder and funds in their account. Users of the pre-paid toll system will no longer be victimized due to a toll collection system that malfunctions frequently and then fines the motorist for its error. The judge’s ruling is being review by the state’s lawyers on how this ruling applies to the 3.5 million motorists using the program for toll payment.


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